ATT doesn’t have the greatest scruples in the world. While this method of charging can be taken as two ways, A) ATT just wants to make an extra buck, or B) ATT really does care about trees and is just trying to sway customers away from viewing their bill on paper, I like to think that they are doing the latter. This is where we are trying to push for the customer to view their bill online in hopes that they eventually just sign up for paperless billing. They have to actually pay an extra $1.99 per month per line to view their call details now. Also, any customer that changes their rate plan (which, trust me, is about half the calls I get every day) as of August 10th will automatically be put on the summary billing. There are a few exceptions where they wouldn’t be able to view their latest bill for a while, but I am still new there, so I don’t know all the specific factors that will cause this.ģ.
#Att paperless billing free#
All of this is offered free on their website and is available to them 24 hours a day. We’re also told to encourage paperless billing altogether an option offered to customers when they sign up their phone number online. We are told to encourage customers to use ATT.com to view their detailed bill online rather than looking at all the specifics on their physical bill. If paperless billing is currently disabled for the selected billing account, select Enabled. This happens by default for every new customer as of August 10th.Ģ. To select a different billing account, click Change Billing Account, and then select the account you want from the list. AT&T is aware they are killing a lot of trees and is just starting to prevent it by going to “summary billing”–meaning no more call/data details for every phone on the account, just basic charges. I actually work for an AT&T call center, and while I’m not defending AT&T, I thought the following should be known:ġ. Hey, I just saw your post about AT&T’s paper bills being enormous today through a link on Digg. Now an AT&T rep is commenting on the issue and says that the company encourages paperless billing and is no longer giving customers detailed statements. All rights reserved.With all these 300-page iPhone bills being mailed out to AT&T customers, it was only a matter of time before someone started wondering how many trees would die a day. All marks are the property of their respective owners. For Xfinity Mobile Broadband Disclosures visit: © 2021 Comcast. Charges apply to each GB or partial GB of shared data. A minimum $15.00 charge applies per month, per account for By the Gig lines, regardless of data usage. After 20 GB monthly data use, speeds reduced to a maximum of 1.5Mbps download/750 Kbps upload. In times of congestion, your data may be temporarily slower than other traffic. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. recovery fees, and other charges extra, and subj. and roaming charges, taxes and fees, including reg. Xfinity Mobile: Requires residential post-pay Xfinity Internet. Separate charges apply to On Demand and certain streaming services. Viewing uses your Internet service and will count against any Xfinity data plan. Disney+, Netflix streaming, Amazon Prime Video, Hulu, HBO Max, and Paramount+ subscriptions required.
#Att paperless billing tv#
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